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SYSTEM RESTORE AND UNEXPECTED UNINSTALLATION

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Sometimes a System Restore operation has the unintended consequence of messing up a program you recently installed.  The net effect is that a program may appear to be installed but is missing vital files that were “unhooked” by the System Restore operation. Because you probably ran System Restore to recover from a disaster, I don’t recommend undoing the System Restore.   Instead, what you need to do is reinstall the program that’s screwing up. Doing so reconnects the items that System Restore disconnected.
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WHICH WINDOWS VERSION?

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Windows may seem like one operating system, but it has several layers. Beyond the Home, Pro, Enterprise, and other versions, Windows

comes in two flavors: 32-bit and 64-bit. The installed version depends on the PC’s hardware as well as on your own preferences during

installation. This detail is important to know when obtaining new software, because some programs are written specifically as 32-bit or 64- bit flavors.

To determine which Windows version is installed on the PC, press the Win+Break keyboard combination. If the Break key isn’t available on the keyboard, tap the Windows key and type System. Choose the System Control Panel item from the search results.

The System window shows information about Windows, including the version and whether it’s 32-bit or 64-bit. 

The version number is found below the Windows Edition heading in the System window. The flavor is found under the System heading, labeled System Type.

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